Client Relations Officer

Job Description:
  • Responsible for building strong relationships with clients
  • Responsible for driving customer satisfaction to partner schools
  • Trains end-users on usage of Quipper’s eLearning platform
  • Conducting classroom observation, help desk and technical assistance to our partner schools
  • Supports clients’ needs through problem & complaint resolution
  • Supports sales officers during sales presentations through product presentations
  • Upsells Quipper services to existing clients
Requirements:
  • Candidate must possess at least a Bachelor's degree, Post Graduate diploma or at least Professional degree in any field
  • Fresh graduates are encouraged to apply
  • At least a year of experience with solid people management background in the related field is required for this position
  • With experience in the education / eLearning industry working in the same capacity is a plus
  • Candidate must understand basic Profit & Loss
  • Must be self-driven, can work independently and as a team
  • Ability to adapt to a fast-paced environment and willing to perform various tasks
  • Excellent presentation, organizational, negotiation, and verbal and written communication skills
  • Strong computer skills, proficient in MS Office, and has the ability to learn new technology
  • Strong interpersonal, intrapersonal and analytical skills
  • Must be willing to work on the field
  • Willing to work on Weekend and holidays if needed
  • Willing to work in one of the following areas
    • Mandaluyong
    • Taguig
    • Paranaque
    • Bulacan
    • Dagupan
    • Davao
    • Cagayan de Oro
  • Preferably with driver's license and have own means of transportation but not required.
Why join us?
  • Competitive salary package
  • HMO upon regularization with additional 1 dependent (fully covered by the Company)
  • Insurance
  • Monthly performance bonus
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Company issued item (laptop, cell phone and pocket Wi-Fi)
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government mandated benefits