Content Research and Communications Officer

Job Description:
  • Content - Client liaison: Manage the relationship between users and the content department
    • Conduct daily school visits
    • Serve as point-of-contact for content-related concerns and feedback from schools
    • Serve as the representative from content team to schools
  • Research & Development
    • For Content
      • Provide insights on users' behavior and needs
      • Come up with recommendations and proposals for
        • Content improvement / New contents
        • Process improvement
        • Edtech implementation / User success program
    • For other projects from the company that requires collecting information from schools
      • Contribute to research design
      • Support or be in charge of information collection
      • Support analysis & recommendation
  • Others: carry out tasks or related projects assigned by the Content manager from time to time
  • Must have
    • Extensive knowledge and background in teaching and/or educational administration.
      • At least a Bachelor’s Degree (B.S./B.A.) in Instructional Design, Educational Technology, or related fields from top universities/institutions.
      • Teaching experience
      • Educational Administration experience
      • Strong research, communication, and interpersonal skills
      • Willing to visit schools daily
  • Good to have:
    • Project management and project planning skills
    • Ability to lead (people, projects, initiatives)
    • Ability to collaborate and work across different departments/ functions
  • Nice to have:
    • Experience working in the online learning industry in a similar position, with a proven track record of
      • Exceeding expectation
      • Spearheading improvement/innovation.
Why apply to us?
  • Competitive salary
  • HMO upon regularization with additional 1 dependent (fully covered by the Company)
  • Monthly performance bonus
  • Insurance upon regularization
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government mandated benefits
Work Arrangement:
  • Full time; flexitime
  • Field work
  • Attends meetings in the office as required
  • Communication and file sharing through email, chat, SMS, and calls